No refunds. Except if Balloons by J The Store considers there is not another remedy to solve the issue.
Exchanges will be allowed with original receipt with in two (2) weeks of purchase and a restocking fee of twenty percent (20%) will be deducted from the value of every item. If two (2) weeks have passed since your purchase, we will not be able to offer an exchange of any kind. The items must be unused/unopened from original packaging and in good conditions. Online orders shipping charge for your exchange must be paid by you. You are responsible for any loss or damage to items during your return shipment. We do not guarantee that we will receive your return shipment.
Discounted items are final sale, no refunds or exchanges of any kind.